Privacy Policy

At FuzzyCastle Games, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our games, websites, apps, authentication services, and related features (collectively, the "Services"). By using the Services, you consent to the practices described in this Policy. If you do not agree, please do not use the Services.

We may update this Policy at any time. We will notify you of material changes via email, in-game notice, or on our website. Your continued use of the Services after such changes constitutes acceptance of the updated Policy.

1. Introduction

This Policy applies to all users of our Services. "Personal Information" refers to any data that identifies or can be used to identify you, such as your name, email, or device identifiers. We act as the data controller for the Personal Information we process, unless otherwise stated.

If you are a resident of the European Economic Area (EEA), UK, or Switzerland, additional rights under the General Data Protection Regulation (GDPR) may apply. For California residents, see Section 12 for CCPA-specific information.

2. Information We Collect

We collect information to provide, improve, and secure our Services. Categories include:

• Personal Identifiers: When you create an account or sign in (e.g., via Google or other third-party providers), we collect basic profile information such as your name, email address, username, and any linked identifiers to manage your account and authenticate you across Services.
• Gameplay and Usage Data: Information related to your gameplay, including scores, achievements, game progress, statistics, in-game actions, and interactions with features.
• Device and Technical Data: Automatically collected data such as device type, operating system, IP address, browser type, unique device identifiers, error logs, crash reports, and usage patterns (e.g., time spent in-game, features accessed) to maintain, debug, and enhance our software.
• Communications and Support Data: Information you provide in inquiries, feedback, or support requests, including chat logs or emails.
• Inferred Data: We may derive insights from your data, such as preferences based on gameplay, to personalize experiences.
• Information from Third Parties: Data from authentication providers (e.g., Google) or platforms where our games are distributed (e.g., app stores), including account details or purchase confirmations (we do not collect payment details directly).

We do not collect sensitive personal information (e.g., health data, racial origins) unless required for specific features and with your explicit consent. If our Services include location-based features, we may collect coarse location data (e.g., from IP address) but not precise geolocation without consent.

3. How We Collect Information

• Directly from You: When you create an account, play games, or interact with social features.
• Automatically: Through device sensors, logs, cookies, pixels, or similar technologies (e.g., for analytics and performance tracking). If applicable, we use software development kits (SDKs) from third parties for game functionality, analytics, or advertising.
• From Third Parties: As described above, from providers like Google for authentication.

If our Services use cookies or similar tracking technologies, you can manage preferences via your browser settings or our consent banner (where applicable). Essential cookies are required for core functionality; others (e.g., analytics) require consent.

4. Usage of Information

We use your information for legitimate business purposes, including:

• Providing, personalizing, and securing account access and gameplay.
• Displaying game statistics, achievements, leaderboards, and social features.
• Diagnosing technical issues, preventing fraud/cheating, and improving service reliability and performance.
• Communicating with you about updates, support, or promotions (with opt-out options).
• Complying with legal obligations, enforcing our Terms of Service, and protecting our rights.
• Aggregating or de-identifying data for research, analytics, or business intelligence.

For users in regions like the EEA, our legal bases include contract performance (e.g., providing Services), legitimate interests (e.g., security and improvements), consent (e.g., marketing), and legal compliance.

5. Social Features and Public Visibility

Our Services may include social features like multiplayer interactions, chat, or community sharing. By participating:

• Your profile name, game statistics, achievements, and certain interactions may be visible to other users or publicly displayed (e.g., on leaderboards).
• You acknowledge that shared content (e.g., messages) may be viewed by others and is not private.

We moderate user-generated content for violations but are not responsible for others' actions. Do not share sensitive information in social features.

6. Sharing of Information

We do not sell your Personal Information. We may share it as follows:

• Service Providers: With vendors who assist us (e.g., cloud hosting, analytics tools like Google Analytics, authentication providers) under strict confidentiality agreements.
• Affiliates and Partners: Within our company or with business partners for joint Services.
• Legal and Protective Purposes: To comply with laws, respond to subpoenas, prevent harm, enforce policies, or in mergers/acquisitions.
• With Your Consent: For specific features or marketing.
• Aggregated/De-Identified Data: Shared without restrictions for analytics or research.

Third-party providers (e.g., Google) may collect data independently; review their privacy policies.

7. Data Retention

We retain your information as long as needed for the purposes described (e.g., active account duration) or required by law. Inactive accounts may be deleted after a reasonable period (e.g., 2 years). We periodically review and de-identify or delete unnecessary data.

8. Your Rights and Choices

You have rights regarding your Personal Information:

• Access, correct, or update your data.
• Delete your account and associated data (subject to legal retention).
• Object to processing based on legitimate interests or withdraw consent (e.g., for marketing).
• Opt out of targeted advertising or data sharing (e.g., via device settings like "Limit Ad Tracking" on iOS).
• Request data portability.

To exercise rights, contact us at fuzzycastle@gmail.com. We may verify your identity. For EEA/UK users, you can lodge complaints with your data protection authority. We do not discriminate against users exercising rights.

9. International Data Transfers

Your data may be transferred to and stored in countries outside your residence (e.g., the US), which may have different privacy laws. We use safeguards like standard contractual clauses or adequacy decisions to protect transfers.

10. Data Security

We implement reasonable administrative, technical, and physical security measures (e.g., encryption, access controls) to protect your data from unauthorized access, loss, or alteration. However, no system is completely secure, and we cannot guarantee absolute security. Report suspected breaches to us immediately.

11. Children's Privacy

Our Services are not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect Personal Information from children without verifiable parental consent, in compliance with COPPA and similar laws. If we learn of unauthorized collection, we will delete it. Parents can contact us to review, delete, or refuse further collection of their child's data. For games appealing to children, we minimize data collection and provide age-appropriate features.

12. Information for California Residents (CCPA)

Under the California Consumer Privacy Act (CCPA), we disclose:

• Categories collected/disclosed: Identifiers (e.g., email), commercial information (e.g., gameplay), internet activity (e.g., usage), inferences.
• Purposes: As in Section 4; shared with service providers for business purposes.
• Sales/Sharing: We do not "sell" Personal Information but may "share" for targeted advertising (opt out via email or settings).
• Rights: Access (twice/year free), deletion, opt-out of sharing; non-discrimination. Exercise via contact info; we verify requests.

For "Shine the Light" law, request disclosure of sharing for direct marketing.

13. Third-Party Services

Our Services may link to third-party sites or integrate features (e.g., Google auth). We are not responsible for their privacy practices; review their policies.

14. Changes to This Policy

We reserve the right to update this Policy. Significant changes will be communicated through our Services or email.

15. Contact Information

For questions or to exercise rights, contact us at fuzzycastle@gmail.com